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"There is a lot to be gained from getting customer feedback and absolutely nothing to lose.
All you have to do is ask !"


Do you value customers thoughts and experiences? Do you listen and act on their behalf?

If as a venue you want independent, immediate, and transparent feedback from your customers then VEback is the option.

Gain insightful intel on event organisers beginning to end experience enabling you to recognise staff and where needed review aspects of your service.

Monthly analytics, ability to filter and sort data, even by event type, will support you with ongoing business and operational strategies.

By actively managing and understanding your customer feedback cycle will increase client satisfaction, new business sales and increase repeat events to your venue.

It's easy to get started!

“We are delighted with VEback, it has generated a good response rate from our clients, with some excellent feedback, giving us a good benchmark as to how our team is doing. Easy to set up, easy to use!”

Rebecca Barnes – Madingley Hall University of Cambridge